Returns policy

Cancellations, Returns & Refunds

Easy Returns | Hassle-Free Refunds | 100% Satisfaction Guaranteed

At Demonoid, we want you to love every product you purchase.
If something doesn’t meet your expectations, we offer a simple and transparent return and refund process.

Return Window

You may return eligible products within 7 days of delivery.
Returns must be initiated within this window to qualify for a refund or replacement.

Cancellations

You can cancel your order before it is dispatched for a full refund.
If the order is already shipped, cancellation is not possible, but you may reject the delivery or return it as per our Return Window policy.

Eligibility Criteria

Be unused and in original condition
Include all original packaging, tags, and accessories
Not be damaged or installed
Be accompanied by a valid proof of purchase
Installed or customized products are not eligible for return unless defective.

Non-Returnable Items

Products damaged due to misuse or improper installation
Items marked “Final Sale” or “Non-Returnable”
Services such as home installation (once completed)

Refund Process

Once your return is received and inspected, you’ll be notified via email or SMS.
Approved refunds are processed within 5–7 business days.
Refunds are issued to the original payment method (credit/debit card, UPI, wallet, etc.).

Replacements

If your product is defective or damaged, we’ll offer a free replacement or full refund — no questions asked.

How to Initiate a Return

Email: support@demonoid.in
WhatsApp: 9005002206
Support Hours: 10 AM – 7 PM (Mon–Sat)
We’ll guide you through the process and arrange pickup via our logistics partner Shiprocket.